Sparkart and Redbox collaborated on an ambitious project called Redbox Tickets. We worked with Redbox to build a customer experience that allowed customers to buy tickets to shows, sports games, performing arts and other events through nationwide kiosks and a new website. This was an entirely new business model.

My colleague and I designed the online experience. This included interactions ranging from helping users browse and select events, pick seats, save recommendations, read customer reviews, purchase tickets and more.

Prior to initial designs, we explored several user flows with the client to understand the process of this unique ticketing service.